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Knowledge Base |
Force Agreement To Third Party Collections Status
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This article and video will guide you through forcing an agreement into Third Party Collections status. Auto-rules can be set up so that agreements go into third party collections status after invoices go unpaid for a set number of days. Agreements can, however, be manually pushed into third party collections status if needed.
Requirements - A Master Admin login or a staff type with the following permissions:
1. Locate the Agreement
Select the client after locating them under the Prospects or Members/Customers tab then click on the Agreements tab. Click on Full Details to enter the agreement which you will be placing in Third Party Collections status.
2. Force into Third Party Collections Status
On the left side of the page select Cancel This Agreement > Force Intro Third Party Collections Cancelled Status. Choose Place This Agreement Intro Third Party Status and then click OK.
3. Verify Third Party Collections Status
Pull up the customer's profile and and go to their Agreements tab > Full Details > Agreement Summary . Here, you can view the status of the agreement and will have the option to Edit Third Party Status.
Related Articles:
Reports - Third Party Log
Swift Funds Debt Collector Agency will reach out to the client. Some clients will pay this immediately and some won't. After approximately 30 days after the agreement is placed into third party collections, the debt will be reported to the credit bureaus.
- Will ClubReady continue to attempt to draft on this agreement after it is placed into third party collections?
When an agreement is placed into Third Party and picked up by Swift Funds to collect on, it is cancelled by the system so the user doesn't get any more draft attempts or late fees incurred.
Requirements - A Master Admin login or a staff type with the following permissions:
- Member Management : General - Can access client options
- Member Management : Managing Agreements - Can view client agreements
- Member Management : Managing Agreements - Can manually force past due agreements into 3rd party status
Force An Agreement Into Third Party Collections Status
1. Locate the Agreement
Select the client after locating them under the Prospects or Members/Customers tab then click on the Agreements tab. Click on Full Details to enter the agreement which you will be placing in Third Party Collections status.
On the left side of the page select Cancel This Agreement > Force Intro Third Party Collections Cancelled Status. Choose Place This Agreement Intro Third Party Status and then click OK.
3. Verify Third Party Collections Status
Pull up the customer's profile and and go to their Agreements tab > Full Details > Agreement Summary . Here, you can view the status of the agreement and will have the option to Edit Third Party Status.
Related Articles:
Reports - Third Party Log
Frequently Asked Questions:
-What happens after we place into third party collections?Swift Funds Debt Collector Agency will reach out to the client. Some clients will pay this immediately and some won't. After approximately 30 days after the agreement is placed into third party collections, the debt will be reported to the credit bureaus.
- Will ClubReady continue to attempt to draft on this agreement after it is placed into third party collections?
When an agreement is placed into Third Party and picked up by Swift Funds to collect on, it is cancelled by the system so the user doesn't get any more draft attempts or late fees incurred.
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