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Knowledge Base |
Complete Guide To Adjusting Membership Expiration
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This article is a complete guide on how to make sure your customers have the right Membership Expiration Date. Membership expiration dates are driven by a members agreement and determine if a member is "active". An expiration date on an auto-renewing evergreen agreement may display as an expiration date or end date, however that date will automatically update each time a new invoice is created or payment is made.
Requirements - Please review the requirements in each article linked below.
Step 1 - Manually Adjust An
Invoice Due Date
This will allow you
to edit when the client will be making their next payment.
Step 2 - Edit Membership
Status A client being Active
or Inactive is only determined by one factor: their membership expiration date.
Select the date their next invoice will be due (based on what you completed on
Step 1) and once they make their payment, their expiration date will extend
(keeping them Active).
Requirements - Please review the requirements in each article linked below.
Step 1 - Manually Adjust An
Invoice Due Date
This will allow you
to edit when the client will be making their next payment.
https://www.clubready.com/wiki/WK19004078813
A client being Active
or Inactive is only determined by one factor: their membership expiration date.
Select the date their next invoice will be due (based on what you completed on
Step 1) and once they make their payment, their expiration date will extend
(keeping them Active).
https://www.clubready.com/wiki/WK23546050548
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