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Knowledge Base |
Configuring Browser For Webcam Pictures
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This article is about configuring your web browser for webcam pictures
Requirements - A Master Admin login or staff type that has access to setup and local computer master admin account.
Internet Explorer.
Internet Explorer is the only supported browser for webcam operation. Chrome support has been withdrawn by Google.
After you have your webcam working on your computer please proceed to the next step to install Microsoft Silverlight.
Microsoft Silverlight is an application framework for writing and running rich Internet applications.
In our case it is needed for the webcam to 'talk' to ClubReady.
ClubReady will automatically prompt you to install Microsoft Silverlight the first time you attempt to use a webcam.
When opening the Edit ID Photo - Webcam Capture page for the first time you will see a blue popup asking you to "Click now to install"
Please click where is says Click now to install.
You will then be prompted to Run or Save Silverlight.exe (5.99 MB) from silverlight.dlservice.microsoft.com? - click Run
Next will be an Install Silverlight prompt - click Install Now
Next you will receive a message informing of a successful installation - click Close and refresh your page.
The first time you attempt to use the webcam after Silverlight is installed you will get another prompt at the top of the page asking Do you want to allow camera and microphone access?
It is very important to click the check-box asking to Remember my answer before clicking Yes
Your browser is now configured to allow webcam access! Please proceed for more information about the mechanics of webcam operation.
There are 2 ways to get to the Edit ID Photo option page where you will select whether you want to UPLOAD A PHOTO or use a WEBCAM PHOTO
1) click on the blue silhouette blank avatar
2) Locate the Member, Lead or Staff you want and navigate to ALL DETAIL>General>Update ID Photo
Once you are on the Edit ID Photo page select WEBCAM PHOTO
Once on the Edit ID Photo - Webcam Capture page:
Select the camera you wish to use from the drop-down menu under the Take Photo Button
By default the webcam module if OFF and you will need to click Start Camera to turn on the webcam.
After clicking on Start Camera you will be shown a live feed of the camera - you will want to have your subject rather close to the camera with their face filling up the frame to get the best shot of their face.
When ready, click the TAKE PHOTO button.
A snapshot will be temporarily saved under the CHOOSE section. Multiple pictures can be taken until you are satisfied with the results. With your mouse cursor, click on the best photo you want to use and click it.
There will be a blue highlight box around the one you have chosen.
Click the SELECT button and the photo will be saved to the subject's profile. You will see a preview of the final photo.
Please refer to this link for further instructions on how to Upload, Remove Or Edit A Client's Photo
Requirements - A Master Admin login or staff type that has access to setup and local computer master admin account.
Internet Explorer.
Internet Explorer is the only supported browser for webcam operation. Chrome support has been withdrawn by Google.
WebCam Installation
Please refer to the manufacturers instructions for the procedure of installing your webcam.After you have your webcam working on your computer please proceed to the next step to install Microsoft Silverlight.
Microsoft Silverlight Plug-in Installation
In our case it is needed for the webcam to 'talk' to ClubReady.
ClubReady will automatically prompt you to install Microsoft Silverlight the first time you attempt to use a webcam.
When opening the Edit ID Photo - Webcam Capture page for the first time you will see a blue popup asking you to "Click now to install"
Please click where is says Click now to install.
You will then be prompted to Run or Save Silverlight.exe (5.99 MB) from silverlight.dlservice.microsoft.com? - click Run
Next will be an Install Silverlight prompt - click Install Now
Next you will receive a message informing of a successful installation - click Close and refresh your page.
The first time you attempt to use the webcam after Silverlight is installed you will get another prompt at the top of the page asking Do you want to allow camera and microphone access?
It is very important to click the check-box asking to Remember my answer before clicking Yes
Your browser is now configured to allow webcam access! Please proceed for more information about the mechanics of webcam operation.
ClubReady WebCam Operation:
There are 2 ways to get to the Edit ID Photo option page where you will select whether you want to UPLOAD A PHOTO or use a WEBCAM PHOTO
1) click on the blue silhouette blank avatar
2) Locate the Member, Lead or Staff you want and navigate to ALL DETAIL>General>Update ID Photo
Once you are on the Edit ID Photo page select WEBCAM PHOTO
Once on the Edit ID Photo - Webcam Capture page:
Select the camera you wish to use from the drop-down menu under the Take Photo Button
By default the webcam module if OFF and you will need to click Start Camera to turn on the webcam.
After clicking on Start Camera you will be shown a live feed of the camera - you will want to have your subject rather close to the camera with their face filling up the frame to get the best shot of their face.
When ready, click the TAKE PHOTO button.
A snapshot will be temporarily saved under the CHOOSE section. Multiple pictures can be taken until you are satisfied with the results. With your mouse cursor, click on the best photo you want to use and click it.
There will be a blue highlight box around the one you have chosen.
Click the SELECT button and the photo will be saved to the subject's profile. You will see a preview of the final photo.
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