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Knowledge Base |
Make A Booking Through The Member Wellness Portal
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This article will guide you through how a customer can make a booking through the member wellness portal.
Requirements -
When your members log in they will find an option to make a booking by going to Home > Overview > Make a New Booking.
To view the available trainers and times, your members will click View Schedule.
Customers can select the trainer to view their availability. Areas in white are available for a booking to be scheduled.
After selecting the available time period, the customer will need to confirm the session type, review the booking policy and select if they would like to receive a confirmation of the booking. Lastly, they will click on Make The Booking.
- A customer or member with an active login to the wellness portal.
- This will also require that the option for clients to book online is set to Yes, under Setup > Setup Options > Scheduling > General Settings.
- Additionally, individual classes or services can be restricted from allowing bookings online in their respective setup.
Accessing Make a New Booking Option
Viewing The Schedule and Making the Booking
To view the available trainers and times, your members will click View Schedule.
Customers can select the trainer to view their availability. Areas in white are available for a booking to be scheduled.
After selecting the available time period, the customer will need to confirm the session type, review the booking policy and select if they would like to receive a confirmation of the booking. Lastly, they will click on Make The Booking.
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