1. Make sure you are using 
Internet Explorer 11. Google Chrome and Firefox Active X plug-ins are NOT supported.
 
 
2. Go into 
Tools (Alt+X) and click on the drop down box then scroll to near the bottom and click on 
Internet Options
 
 
 

 
 
 
3. Within the Internet Options box open 
Security Tab and choose 
Trusted Sites and then click the 
Sites button
 
 
 

 
 
 
4. This will open the 
Trusted Sites dialog box, type in the two sites as you see them in the image below and 
uncheck the check box 
"Require server verification (https:) for all sites in this zone" located under the dialog box. Click 
Add then click 
Close.
 
 
 

 
 
 
5. Now once you have clicked Close you are returned to the Internet Options 
Security tab. Click the 
Custom Level button.
 
 
 

 
 
 
6. A list of Settings with disable, enable, and prompt will appear. Scroll down to 
Active X control and plug ins section. Enable all options under this section. Click 
OK to save and close this box.
 
 

 
 
 
 
7. Click 
OK when you are returned to the Internet Options box.
8. Navigate to this page and make sure you have 3 green check marks and allow all plugins always - 
http://www.clubready.com/apps/installprocess/postest.html