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Knowledge Base |
Cancel A Class
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This article will guide you through cancelling an existing class occurrence from your class calendar.
1. Select The Class To Cancel
To access this screen, go to; Bookings > Classes. Next, locate and select the class you want to edit. Clicking on the class will open the class summary screen.
2. Cancel Class and Choose Options
Click the Cancel This Class button.
Add Days To Any Pre-Paid Session Expiration Dates - You may add a select length of time to the expiration date on any pre-paid session credits that were used by customers
Contact Bookings - this will display an optional message to email to customers related to the cancellation. You may also choose to Send A Test Message.
Add Message To News - If you would like to add this message to your Club News select this box. Club News displays in the customer wellness portal in their Home page.
Requirements - A Master Admin login or a staff type with the following permissions:
- Classes - Can access classes
- Classes - Can cancel scheduled classes
Cancel a Class
1. Select The Class To Cancel
Contact Bookings - this will display an optional message to email to customers related to the cancellation. You may also choose to Send A Test Message.
Add Message To News - If you would like to add this message to your Club News select this box. Club News displays in the customer wellness portal in their Home page.
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