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Dear Rachel, Welcome to Club Pilates! Here is some helpful information about your membership. |
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| Grip Socks |
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Grip socks are required for all classes. Choose from our fun options of Toesox and Tavi Noir at the studio or bring your own. |
| Mobile App |
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Download the Club Pilates App for convenient class booking on the go! |
| Cell Phones |
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Please silence cell phones and devices, and refrain from texting during class. |
| Arriving to Class |
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Please make sure to arrive at least 5 minutes early for class so you don’t miss a thing. Clients may not be admitted to classes if they are more than 5 minutes late. |
| Level Up |
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Instructor approval is required for Level 2+ classes. Please check with our staff before booking so we can keep you safe and successful! |
| Cancel Booking |
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If you need to cancel or reschedule a class booking, please do so 12 hours or more prior to the class. Failure to cancel will result in the following: Class-credit members will lose a credit; Unlimited and All Access members will be charged $10 for a Late Cancel or $15 total for a No Show. |
| Membership Freeze |
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Heading out of town? You may freeze your membership and use your class credits when you return. Requests must be received 14 days prior to your next billing date period. Retroactive freezes will not be accepted. A $15 monthly fee will apply. |
| Membership Cancel |
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To cancel, please provide 30 days written notice before your next billing date. An early cancellation fee may apply if canceling within the agreement period. |
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Questions? We're here to help. Give us a call!
Club Pilates Mid City |
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